InKline Global still up to their old tricks

It's been over 2 years now since I first wrote about inKline Global's deceptive sales techniques.  Since then, that post has received dozens of comments from people who feel they have been scammed by the company, who sold them crappy products that don't do what they advertise.

Last week, a rep from the company stopped by bmonday.com to defend their refund process, but declined to address the deceptive techniques they continue to use to trick people into buying the products they sell.  Apparently, they're OK with that part of their business model.

Take this popup ad for instance, which was the inspiration for my past rants on this topic, and is still being served up on inKline's servers:

 

Look at helpful inKline, telling us about a new “security update”.  Problem is, the update number they reference, which looks suspiciously like a Microsoft KB article number that you might see on an actual security patch, doesn't exist.  Another problem is that the page determines what today's date is, and displays the current month and year to give the impression that this “update” is new.  Next they claim the update is for Windows XP, which is another bit of information that their page determines about your computer when you hit the page.  If I was running Windows ME, it would have said “Security Update for Windows ME“.

4 deceptions in 7 words.  That's gotta be a record.

The smoke and mirrors doesn't stop there.  Anyone familiar with Microsoft security patches recognize that just about every one of them starts off with this familiar phrase: “A security issue has been identified that could allow an attacker to...”  Just like the above deceptive ad.  They even used Microsoft colors and layout to enhance the deception.

The Continue button, and every other link on the page, takes you to a followup page on their site that proceeds to run “tests“ on your computer, giving predictable failing grades throughout and offering to protect you from hackers for a mere $39.95.

It's 21st Century snake oil.

If there is anyone I despise more than cybercriminals, it's got to be people like inKline who use fear and half-truths to scare unwitting victims into buying their products.

Print | posted @ Friday, March 31, 2006 8:46 PM

Comments on this entry:

Gravatar # re: InKline Global still up to their old tricks
by osie jackson at 4/3/2006 4:58 AM

yesterday i purchased the same inkline offer for my pc. yes it happened to me also. Inkline processed my credit card, turned the service on for about one minute, then they said that they had incurred a problem, and closed. Cannot reach anyone at customer service, or succesfuly receive my money back. THIS IS ANOTHER SCAM TO GET YOUR MONEY< DONT FALL FOR IT>
  
Gravatar # re: InKline Global still up to their old tricks
by osie jackson at 4/3/2006 5:00 AM

STILL WAITING FOR MY SUPER PC TV>
  
Gravatar # re: InKline Global still up to their old tricks
by Bee kelly at 4/7/2006 8:46 PM

I wish I had looked here to find out about inkline. It is crap. Does anyone know how to get my money back?
  
Gravatar # re: InKline Global still up to their old tricks
by brian.challis@web-hq.com at 4/12/2006 2:25 AM

I live in the Uk and received the unrequested email from inkline. All looked good but absolutely no contact details to check out if this works in the UK

I used google for inkline and luckily I found this site and would like to say a big thank you as I never thought such lies and scams would be in place but obviously you have all been there and know they are thieves

Thank you again for your info which saved me going through this rip off loop

Regards
Brian Challis
  
Gravatar # re: InKline Global still up to their old tricks
by Katherine at 4/15/2006 7:31 PM

I am glad I came here FIRST. I did not buy. If you have used your credit card and did not receive what you paid for: Call your credit card provider and complain. They will stop payment and begin the dispute process. You will get your money back.
  
Gravatar # re: InKline Global still up to their old tricks
by BIG MAD FRANK!!! at 4/16/2006 4:58 PM

THIS IS THE BIGGEST "RIP OFF" I HAVE EVER SEEN, I CANNOT BELEIVE SOME ATTORNEY GENERAL
HAS NOT SHUT DOWN THIS OPERATION! THEY TAKE YOUR MONEY AND THERE IS NO WAY TO CONTACT THEM
AFTER YOU COMMIT TO BUY! THEY WILL NOT RETURN
YOUR CALL OR RESPOND TO AN E-MAIL IF THEY SENSE YOU HAVE A COMPLAINT!IF EVERBODY WOULD
CONTACT YOUR STATE ATTY. GENERAL, AND CONTACT
YOUR CARD HOLDER ABOUT THE PROBLEM IHEY WILL CREDIT YOUR CARD FOR THE AMOUNT $$ THAT YOU PAID. ALSO FAX OR E-MAIL ALL THESE NEGETIVES TO
YOUR STATE ATTORNEY GENERAL,THEY NEED PROOF!!
  
Gravatar # re: InKline Global still up to their old tricks
by Gale at 4/19/2006 11:44 PM

Like many others, I'm glad to have found this site before making a purchase. I've been mislead in the past and even if you receive a refund, the consumer shouldn't have to jump through hoops to get a refund for a "guaranteed" product.

I ran across the site mentioned in the above URL, http://www.mouseprint.org and think that it may be useful in outing deceptive companies. There are enough "legal" (no matter how unethical) guarantees buried in most contracts without consumers having to also watch out for just plain liars and thiefs.

"This site follows the asterisk in advertising to expose deceptive claims. It exposes the strings and loopholes buried in an ad's fine print footnote.

SUBMISSIONS NEEDED. Mouse Print* needs your help to find
misleading ads.

If you spot an ad with either outrageous or
surprising disclaimers in the asterisked footnote, scan it and send me a copy. Include the date and place of publication, and email to:
edgar [at symbol] consumerworld.org .

And, if you find the site does not display properly on your computer, please detail the problem."
  
Gravatar # re: InKline Global still up to their old tricks
by Jim McGee at 5/5/2006 6:56 PM

Thanks to everyone writing to this blog...you saved me time, money and a lot of #@##$$##@.
  
Gravatar # re: InKline Global still up to their old tricks
by Chris at 5/11/2006 6:30 PM

Thanks to all for the heads up. I actually almost fell for this but have been burned in the past and thought I would just look to see if I could find out anything about this company. I am so glad I found this site. It certainly saved me a lot of aggravation!
  
Gravatar # re: InKline Global still up to their old tricks
by Glenn at 6/2/2006 4:47 PM

I received a online adsvertisement about 1000 TV stations and 4000 radio stations you can get on your computer with inkline's sofeware does anyone know it that's a scam?
  
Gravatar # re: InKline Global still up to their old tricks
by Chris O'Donnell at 6/11/2006 10:13 AM

I found exactly the same kind of thing with Inklineglobal. However, since I have no credit card, only a debitcard, there was no way I could pay them, although they advertise Maestro at the top of the page! When I failed to get any answers to my questions, I searched on Yahoo to find some info, and that's when I found this page and this info. I then went and contacted Incredimail - which is where their little ad appeared, in the top corner of my inbox, as I think they should take more care who they allow to advertise and claim links with them!
  
Gravatar # re: InKline Global still up to their old tricks
by David Monk at 7/4/2006 12:50 PM

If it sounds to good to be true it is.
  
Gravatar # re: InKline Global still up to their old tricks
by Larry McCain at 7/5/2006 11:34 PM

The first time I log on and try to search the system for anything that might be worth watching, they want to come up with program is out of date..... and the onley thing I could find worth watching is a chanel that is out of the damn UK.
  
Gravatar # re: InKline Global still up to their old tricks
by Betty Pierce at 7/27/2006 11:51 PM

I purchased the software for the 1000 tv stations, etc. About 99% of the stations were never on when I tried them . I got this in April, and since it was so sorry I only tried occasionally to use it. I tried night before last and got a notice that it was out of date (AFTER 3 MONTHS) and to update it. I tried to and haven`t heard from them for the update link. Will I? After reading all this I think my almost $40. is gone.
  
Gravatar # re: InKline Global still up to their old tricks
by paddy young at 7/29/2006 11:41 AM

Thanks a lot i almost fell for the rip off i live in the uk
  
Gravatar # re: InKline Global still up to their old tricks
by Peggy Davis at 7/30/2006 1:17 AM

Thank you so much for saving me money and time also.
And Just incase I cannot get to Mouseprint.com another site or should I says that rob you are the people search sites that claim to let you get info on anyone including criminal records and whatever. NOT TRUE....Read Comsumer Reports but they are also misleading they claimed NetDetective would do it all and it does not you must also purchase the upgrade to get more than just a basic address search.
  
Gravatar # re: InKline Global still up to their old tricks
by john moore at 8/2/2006 2:49 AM

they duped me on the 31.7.06 for 19.95 pcbuzz tv i tried the refund policy but the fax no they give has no dial tone iwill not use them again regards john moore
  
Gravatar # re: InKline Global still up to their old tricks
by Joe A. Tucker at 8/13/2006 10:56 AM

PCShowBuzz is a fraud. I purchased v1 in March 2006 for 29.95 (advertised as a "one time purchase"). It worked for 2-3 months (never providing the channels advertised), apparently to prevent credit refund, then stopped working at all with a bogus message that I needed v1.1. No method to download v1.1 is provided; only email contact is avaliable. Numerous emails result is useless case numbers which have all been ignored by the company.
  
Gravatar # re: InKline Global still up to their old tricks
by Connie at 9/16/2006 7:48 PM

Thanks for the "heads up"! This kind of information was just what I was looking for when I used the search engine.
  
Gravatar # re: InKline Global still up to their old tricks
by Jackie Perez at 10/3/2006 12:07 AM

I bought the program a few months back, and thoughI I was being fooled when I started getting the "outdated version" mesage, and contacted the company about it.

According to them, there has been some website and P2P programs distributing illegal copies of the version 1.0/1.1 of the program (http://www.traffic-power.com/ and MP3Rocket.com were the examples given), which was literally stealing bandwidth from the paying customers. Those sites and networks refused to take the downloads down, so they had to disable all their older copies and upgrade users to v.1.2 so that paying customers can view the programs properly. All customers were supposedly informed of this and informed of how to upgrade to the latest version(and yeah, the notification they sent to me ended up in my spam folder:P).

So all those freeloaders who downloaded and ran illegal copies of the product, shame on you for causing us so much grief >:(

If any of you guys are still having problems, I think you should contact them on their web form and they should give you some more detailed instructions to upgrade to the latest working copy. If you contact them via webform, at least you will get an automated reply with a case number and they can't you did not try to contact them;)

Try this link, its where I requested help for the upgrade.
http://www.inklineglobal.com/support/sales_helpdesk.html
  
Gravatar # re: InKline Global still up to their old tricks
by Donald Bailey at 12/3/2006 6:37 AM

I PAID FOR THE PROGRAM, ACCIDENTLY DELETED IT AND CANNOT GET ANYONE AT "pc showbuzz" TO HELP ME GET IT BACK WITHOUT PAYING AGAIN.OH WELLIT DOESN'T MATTER.
  
Gravatar # re: InKline Global still up to their old tricks
by uma at 12/9/2006 10:41 AM

Hey. The reason why searched for inkline global, expecting some gotcha was that they just said they offered a 1000 channels for their super tv software , but had no links whatsoever which tells me WHAT THOSE CHANNELS WERE, or atleast, what famous channels are in the package. Only a cheat would lure customers into buying their products, without a clear description of the product, but with only attractive comments about the products ( saves you this, you can do that, this etc.. ).

Thanks to this blog, I found what I though I'm going to.

Thanks Beau!
  
Gravatar # re: InKline Global still up to their old tricks
by disabledsfcvet at 12/21/2006 4:38 PM

hey here is a current address to write to: hope it helps...I just got an ad from them for $10.00 off their products thanking me for a previous sale which I never heard of them before. Scam for sure!!

WWW:inklineglobal.com
Trisha Clark
email: trisha@inklineglobal.com
77 bencoolen street, #04-01,
singapore 189653

send it registered receipt signature required. Then send a copy to the State Attorney General Office, Internet Fraud Dept thru the FBI, your net provider, credit card fraud. They will shut them down for good .... enough complaints. Anyone want a copy of the ad contact me.
  
Gravatar # re: InKline Global still up to their old tricks
by Gail Bloomer at 12/24/2006 1:34 PM

Inkline is a shoddy scam and when I try to reach their support site my security services indicate that it is a scam. Less than 25% of the radio stations listed reach the "communicate" stage, and the few that do are pure junk. The media listing are an absurd joke. This type of junk should be banned from the internet. Hoax, hoax, hoax.
  
Gravatar # re: InKline Global still up to their old tricks
by Bob Collins at 1/13/2007 10:18 AM

I got an ad through my email, looked at it and decided to look again when I had more time. It offered $10 off if I responded my midnight the day I received it. I just looked at it again (the very same email link) and it offered me $10 off if I responded by midnight TONIGHT. That alone is deceptive. They can go to H**l for all I care. There are genuine companies with genuine programs and stations available.
  
Gravatar # re: InKline Global still up to their old tricks
by Hilary Dougill at 1/15/2007 6:00 AM

I purchased Show Buzz and they sent the CD apparently the rest of the programming was downloaded. I put in the CD abd the identification code which it would not accept, so said Icould have the trial version. Its a bit much when I have purchased the real thing to be given a trial version. I have been to their site for troubleshooting and they say double click onto the frames showing. Nothing happens or, it says this is not available try later. Do you know how I can get in touch with them to complain.?
  
Gravatar # re: InKline Global still up to their old tricks
by Daz Rock at 1/26/2007 2:57 AM

Luckily my pal downloaded this program for me without a cost, how do they get away with it what are they legal criminals or something. Removing it from my PC right now! My Sympothy is with u all !
  
Gravatar # re: InKline Global still up to their old tricks
by Saviour at 1/29/2007 5:50 PM

hi guys....well...luckily i found this site....i almost wanted to purchase the pcshowbuzz...phew...anyway...fyi...i am a Singaporean and after a quick check on my local directory...i found that INKLINEGLOBAL.COM actual company name is Inkline Software Labs....their contact number is (65)6333 9714.....65 is the country code....there is no city code....I did call earlier today....u know what...someone picked up....so i said 'hello' a couple of times....but the fella didn't say a word...BUT I COULD HEAR BREATHING SOUNDS....f**k him!!!...anyway if u guys want to complain to the Singapore Police...u can visit the website http://www.spf.gov.sg...and ask them for their opinion on this matter.....hmmm.....i guess if hundreds of you call...maybe it would kinda pressurise them to take certain action on this Inkline company....i don't know......so....GOOD LUCK GUYS!!!
  
Gravatar # re: InKline Global still up to their old tricks
by Christopher Herlache at 2/21/2007 6:55 PM

thank ya'll I was about to type in my card #, when i thinking to myself it was to good to be true. So I looked up "InKline Global" on the internet and found ya'll thanks.

P.S. You saved another soul.
  
Gravatar # re: InKline Global still up to their old tricks
by the breeze at home at 3/10/2007 11:46 AM

pc booster works a treat tho
  
Gravatar # re: InKline Global still up to their old tricks
by the breeze at home at 3/10/2007 11:46 AM

pc booster works a treat tho
  
Gravatar # re: InKline Global still up to their old tricks
by mfoster at 3/10/2007 11:59 AM

As the adage says "If it seems too good to be true, it probably is." I too was initially attracted to the products until I looked for a phone number and address to verify the comapny was legit. Not finding any, I found this site and these reports, which are very much appreciated. Thanks for posting this info about a clearly fraudulent operation.
  
Gravatar # re: InKline Global still up to their old tricks
by Jim Bokan at 4/19/2007 7:33 PM

I purchased PCSHOWBUZZ on 04/14/07 and unfortunately messed up when I downloaded it. I contacted their Helpline, was issued a case confirmation number, and received a reply the next day. They sent me the download link again, and were very helpful. Everything seems to be fine on my end, and all tv programs and functions are working. They told me not to hesitate contacting them if I need further assistance, and gave me a personal e-mail address to reach them. I thanked them at that address to see if the message could be sent and sure enough,It was received, and they sent me a nice response. I know this comment is a positive one, and I sure hope that future purchasers have the same results.
  
Gravatar # re: InKline Global still up to their old tricks
by Software Santa at 5/20/2007 9:25 AM

I'm on a Macintosh system (more secure) and I ran across a banner ad for some Macintosh product I'd never seen before.

I pointed to the ad but did not click it and noted the ads URL in the Firefox status bar. The final redirected URL of the banner ad I didn't click was to inklineglobal.com so I typed inklineglobal in my address bar assuming the browser would add www. to the start of it and .com to the end of it.

Instead I got a Google search of long lists of very unhappy people saying nasty things about the company.

I picked an entry to read and it appears to be a blog started November 17th, 2003 and still going strong!

A lot of people paid $30 for a versatile internet TV program with thousands of Internet TV channels and got disappointed.

Yes, PCShowBuzz is a rip-off scam.

But here is the real item and it's open source:

The Democracy Player http://www.getdemocracy.com/">http://www.getdemocracy.com/

"It's pretty simple. You get a better internet video experience with Democracy Player because you can do more and you can do it more easily. Some people call it a 'TiVo for the internet' or a 'Firefox for videos'.

Democracy Player is free, open source, and built by a non-profit organization. Our goal isn't to make money off of you. Our goal is to give you the best possible video experience."

Windows - Mac X - Linux - IT IS FREE (as in 'Free Beer') and it does all of what you paid for already and a lot more besides!

You might as well get something besides experience out of this.

If those people weren't such total scuzzbuckets they could at LEAST have emailed you this link: http://www.getdemocracy.com/">http://www.getdemocracy.com/ after they got your $30 from you.

(If you go there no one will ask you to pay anything - they politely request donations. I didn't pay a nickel for mine. Yeah, that's really my web site up there - please contact me if you hate your new free Democracy Player ... ;-) )

Now don't say I never gave you anything!

Signed, Santa Claus
  
Gravatar # re: InKline Global still up to their old tricks
by duh at 6/10/2007 12:47 PM

why dont you people do a chargeback on your credit card? Get your money back and thats that.
  
Gravatar # re: InKline Global still up to their old tricks
by Ben Trein at 6/18/2007 3:14 AM

As the address above says, inKline is from Singapore; so I sent them an email - under lo@inklineglobal.com - not to Trisha. My e-mail said that I think they're frauds, and that I wonder what punishment Singapore knows for fraud. Also that I'm considering my legal options as a Singaporean citizen, and that if this email doesn't generate a reply, I'll drop by BenCoolen street myself...

It worked; it did generate a reply. As they don't know my name, nor my reserve email address, they're offering me my money back, provided I give them the necessary details. I haven't been duped by them, so I won't reply to the email. Why then did I do it? To help those duped bu them, get in touch:

Another working email address is dawn.evans@inklineglobal.com

I recommend you email Dawn and see what happens.

Now it's only time a Singaporean lawyer picks up on this. And of course that someone notifies Visa - I'm sure visa shouldn't continue doing business with people who are known frauds. I'm no legal expert, but isn't it possible to make a link of responsibility?
  
Gravatar # re: InKline Global still up to their old tricks
by Michelle at 6/18/2007 2:45 PM

Thanks for the info! I just downloaded the program and it was running through the "tests" when I thought I better do a little more checking. I'm uninstalling and staying far, far away from anything InKline Global has to offer.
  
Gravatar # re: InKline Global still up to their old tricks
by Carol at 6/21/2007 7:26 PM

I've only tried using it twice; thought I was the problem and just didn't know how to access some of the features. Today is the last day of the 60-day trial period and I WANT MY MONEY BACK or, at least to read about how they are paying the price for their deception. That would be great to see on CNN (worth more than the $29.95).
  
Gravatar # http://nu.nl/document?n=55195
by Samuel Jenkins at 6/22/2007 9:29 AM

Apparently an article in the other page was saying we could get some info about free online tv off this site http://nu.nl/document?n=55195, but its either dead and/or in some foreign language.... anyone knows whats its about?
  
Gravatar # re: InKline Global still up to their old tricks
by Jeremy M. at 12/1/2007 1:47 AM

Has anyone been charged for something on a credit card but never filled out any type of order form? A purchase appeared on my bank statement for $40 and I know that I never filled anything out.
  
Gravatar # re: InKline Global still up to their old tricks
by BARRY STOCKER at 12/7/2007 2:19 PM

I too was drawn in by the advertisements - even though I am usually sane enough to suspect and reject anything thst sounds almost too good to be true!
I paid for the "TV" software and a "PC tuneup" program, and found that the TV thing was useless - (I had more fun FREE on you-tube) and the tune-up made no difference to my slow computer - though it claimed it had done so.
I had printed the invoice when I ordered this stuff, and the second page gave explicit instructions for refund within 60 days.
I followed these instructions to the letter, and within a few days received a notice of refund of all but about $8.00 for shipping and handling - since confirmed by my credit card statement. yes, the fax cost $4.00 or so, but I got most of my money back.
Though the advertisement was total exageration, Inkline lived up to their promise to refund to dissatisfied customers.
Check your invoice - maybe you are within sixty days of purchase - I can't imagine how it could take you more than two days to be sure you were dissatisfied!
PS - I live in Fla USA - not Singapore, and I do not work for Inkline!
  
Gravatar # re: InKline Global still up to their old tricks
by b-g at 12/10/2007 1:18 AM

bitch ass company.. but y do u guys buy these.. download them 4 free from other sites
  
Gravatar # re: InKline Global still up to their old tricks
by Hugh Braithwaite at 12/19/2007 2:40 PM

These kind of people should be brought to task, if not by law by vigilante justice, they are a blight on the world.

Someone must know their address details?, and the names of the principle players.

Post them to the internet with pictures & let their family & friends see them for what the are. SCUM !!!
  
Gravatar # re: InKline Global still up to their old tricks
by PC TV Problem Almost 2 Years Old at 1/1/2008 5:30 PM

Back in early 2006, I purchased the PC TV to use. It never worked! The stream was constantly broken and it was almost impossible to watch! I contacted and requested cancellation but here it is the New Year 2008 and I still have heard nothing in response to my emails! NOTHING! Companies like this should be legally banned from internet business by someone!!??!! There is so much talk about internet scammers but what is the solution other than just take it up the a....!!
  
Gravatar # re: InKline Global still up to their old tricks
by Robert at 2/24/2008 2:58 PM

Administrative Contact :
Lo, Bok Nan
lo@INKLINEGLOBAL.COM
77 Bencoolen Street, #04-01
Singapore, Singapore 189653
SG
Phone: +65-63333512
Fax: +65-63333513
  
Gravatar # re: InKline Global still up to their old tricks
by Robert at 2/24/2008 3:07 PM

Followup to above:

Domain Name: INKLINEGLOBAL.COM
Registrar: NETWORK SOLUTIONS, LLC.

Maybe if enough people contact this hosting company, they will drop inklien global.
  
Gravatar # re: InKline Global still up to their old tricks
by Roger at 3/25/2008 3:25 AM


Wish I had Googled inKline BEFORE I made my purchase two days ago. I've never fallen for a scam one time until now. I've used the internet when it was the DARPA Net. Now I feel stupid. Thank you for alerting people about this company. I'll have to find a way to process my refund or to live with my error.
  
Gravatar # re: InKline Global still up to their old tricks
by sarah Buswell at 3/27/2008 6:56 AM

Hey,
i have purchased Inkline products and am using it for years without any problems. Once i bought twice the same product and i asked for refund and i got it within 10 days. i wonder why there are lots of scrappy things against this company as they are delivering products to customer expectation. Anyone who has any problem regarding Inkline products, i sincerely ask them to contact the company by email and a reply will follow within 24 hrs for sure as i got several times.
Keep it up Inkline Global, your products are Fantastic and there will always some competitors to write scrappy things. Shame on them
  
Gravatar # re: InKline Global still up to their old tricks
by Robert Fagans at 6/17/2008 6:24 PM

I'm trying to get an 1-800 number for inklineglobal tech support, I'm not sure how to use the number with the 65 country code give by a Sigaporean person, if anyone could help thanks
  
Gravatar # re: InKline Global still up to their old tricks
by Tiffany Roberts at 7/11/2008 3:53 AM

Dear Readers,

My name is Tiffany Roberts from the Customer Service department of Inkline Global Inc. I understand that there are a lot of unhappiness and misunderstanding in this forum and I hope I can help clear these matters up.

Firstly, we are certainly not a fly by Night Company that is out to scam customers of their hard earned money. We have been in this business for 12 years (and we have survived the dot com crash back in 2000), and we pride ourselves for bringing productivity and convenience to our users. We are sure no fly-by-night company can stand up for such a long period of time if all they do is to put up misleading ads and lousy products otherwise we would have been forced to close down by FTC or even our partners. I have personally received so many compliment letters and emails how our company has changed customer’s life by coming out with products like PC Booster, Modem Booster, PCShowBuzz and Stay Connected, it can be stacked up to 3 story tall! (ok, I exaggerated this one, but we really received so many compliments I still keep them around to encourage my staffs they actually change the world with our products that we developed)

As an employee for Inkline Global for 8 years, I would like to assure you that we will always serve and assist our customers to the fullest. We do live up to our claims of refunding users within 60 days if they are not satisfied with our product for any reason. I am very confident to say this that customers who are not satisfied with any of our products, we do not want their money.

On the 2nd note, please allow me to explain the reason why we require customers to fax in their refund form

1. We cannot authenticate and verify e-mail refund as the identity of the person requesting for refund may not be genuine.
2. We need the signature from you to ensure that you have completely removed the installed software from your entire computer.
3. The refund forms that you submitted will be kept and used for auditing purposes at the end of each working year.

If you have a question, comment, suggestion to pass along to us, you may reach us at the following.

Sales & marketing enquiries: salesall@inklineglobal.com
Technical support: support@inklineglobal.com or christine@inklineglobal.com.


Alternatively, you may reach us at 1-775 473 1211 or 1-775-321-8556.



Thanks,

Tiffany Roberts
Inkline Global, Inc
  
Gravatar # re: InKline Global still up to their old tricks
by steve pavitt at 7/15/2008 9:54 PM

Inkline's add popped up on my computer. Smelled like a skunk. In Texas if it stinks it probably is.
I'm glad I read your page. I figure it saved me
$39.95.
Too good to be true.....ya betcha!!!
Thanx
  
Gravatar # re: InKline Global still up to their old tricks
by steven Randolph at 7/29/2008 6:14 PM

Yeah Right Tiffany....

Please drop the excuses so readily made up. We are NOT fools. Just give us our money back.
Whatever happened with the free 30-day trial at the first of the add. It was Never mentioned again, to my knowledge. Just order or else.

I will never be ripped off like this again.
I am sick of people like you. You are of the devil.

Steven Randolph
  
Gravatar # 60 day back money guarantee
by Tiffany Roberts at 8/4/2008 5:52 AM

Dear Steven,

Thanks for the feedback. We would like to inform to all readers that all our products are backed by a 60 day back money guarantee instead of 30 days. Not many companies are willing to give such a long guarantee of 60 days, but we believe in giving that extra confidence that our products are of top quality.

Also I tried to find your profile in our customer database however we were unable to locate your order. If this is in error, please send us your email and invoice number to support@inklineglobal.com and we will process your refund asap.

Yours sincerely
Tiffany Roberts

  
Gravatar # re: InKline Global still up to their old tricks
by Clifton G Van Luven Jr at 9/26/2008 11:29 AM

I'm printing this entire blog page and sending it to Chase Bank in hopes of recovering my 39.95 and 9.95
  
Gravatar # re: InKline Global still up to their old tricks
by Bret at 10/17/2008 9:28 AM

I sent in my refund form and also email with my INVOICE number but yet still no reply. they are all crooks I turn in my refund form less then 24 hours after I purchased there crap software so what is there excuse now? They had all my contact information and INVOICE number but still I have no refund... don't listen to there LIES that seems to be all that they are good at....
  
Gravatar # re: InKline Global still up to their old tricks
by Diana Tompkins at 10/22/2008 12:05 PM

I just purchase from inkglobal this past week, unfortunately! I have been trying to find someway to reach them for days. I am going to try the phone numbers listed by Tiffany Roberts but I doubt that I'll get through since none of the support or sales links she listed work! I had about 80% memory left on my PC, once their program was down loaded their little meter keeps popping up to tell me my memory is low & then claims it has retrieved a percentage of my memory. Well if my memory is used up it would be because their useless software is taking up my space!
  
Gravatar # re: InKline Global still up to their old tricks
by Peter Carson at 3/1/2009 11:19 AM

March 1st 2009

I got the Inkline Global pop-up just this morning, and like many internet offers, if sounded just tooooo gooood - to be true.

Hopefully more potential buyer's will vigilanly use their internet savvy intelligence to spend a few minutes in research before filing their personal credit info when they oome across ridiculous offers as the impossible scams they all are.

Thanks to the author of this site and all who posted warnings.

PCarson
  
Gravatar # re: InKline Global still up to their old tricks
by Glenda Hodgson at 3/21/2009 6:36 PM

I started Real Player on my PC for the first time today, even though I have had the computer for over 2 years. What comes up but a Inkline Gobal ad! At first I thought it was part of real player but then clicked next and when I was reading all the wonderful things it would do, I realized it was an ad. I too have been taken by promises that were too good to be true. I decided before doing a download I would try to find reviews on the company and Thank Goodness I found you after a couple tries.
  
Gravatar # re: InKline Global still up to their old tricks
by Michael Stizza at 4/13/2009 2:29 PM

I saw their ad on CNBC's website. Thankfully I decided to do some research first ad found this site. Thanks for saving me $30.
  
Gravatar # re: InKline Global still up to their old tricks
by Ross Kelly at 4/18/2009 7:59 AM

So much half-baked, self-indulgent criticism. My PC Booster works a treat and gives me easy control of a bunch of hidden Windows tweaks. And I have have several emails answered by Inkline Global staff. I find it amazing that about a third of these nasty emails are from people who didn't even buy a product ... they are just chiming in for a chance to vent their nasty streak. Amazing! Now, I have bought several of their products - none of which are expensive anyway - and EVERY ONE OF THEM WORKED. PC Booster is their main product, and I have used 3 versions of that over the years. As new versions come out, I buy the latest. The thing is, this blog is also a misuse of the internet freedoms ... because every Tom, Dick and Harry can hop on and and defame Inkline Global with impunity. And many have no more knowledge than what they have read in this forum! Colour me satisfied, and, no, I don't work for the company. Best Regards, Ross.
  
Gravatar # re: InKline Global still up to their old tricks
by deborah stemen at 4/27/2009 4:13 PM

Idecided to check it out,so glad Idid. thank you all,I've been ripped off a couple of times however did get refunds. So readers, if you need to get in touch with these idiots scrool back and do the link from Rosie Perez it will take you directly to them. research,research,kids check out every thing.luck and good wishes to all.Debbie Stemen
  
Gravatar # re: InKline Global still up to their old tricks
by Gerry Nieves at 5/6/2009 10:28 PM

Well i brought the speed booster for 25, and they double charged me. yup i keep track im my money, when i got the stupid error during the installation, i then knew something was wrong, so i checked my balance and see that they took out 40, so now theres no way to get my money bak. is there?????
  
Gravatar # re: InKline Global still up to their old tricks
by Zarine at 5/10/2009 11:45 PM

People should read the company's rating via the BBB
www.bbb.org/.../inkline-global-in-carson-city-n...

I always look up companies to see what the Better Business Bureau has to say.
  
Gravatar # re: InKline Global still up to their old tricks
by James LePage at 5/25/2009 6:51 AM

I guess I can join the ranks of the scammed.
  
Gravatar # re: InKline Global still up to their old tricks
by Ashton Bateman at 6/23/2009 7:44 AM

YES - they are a deceptive company that should be put out of business.
  
Gravatar # re: InKline Global still up to their old tricks
by Alan Bjerstedt at 6/23/2009 3:37 PM

Add says up and running in 2 minutes. Never worked. emailed Inkline describing prob. 2 days received msg from christine stating need more information. Immediately responded with every word of popup. Last I heard from them despited my repeated emails. Have notified creditcard company that Inklineglobal a scam. Stay away from their products.
  
Gravatar # re: InKline Global still up to their old tricks
by Della Carlitz at 8/10/2009 9:52 PM

Tried to get refund. They said they had a fax number for this. Number always busy. I called my credit card company they are crediting my account and contacting Inkline Globel-They are a dishonest company.
  
Gravatar # re: InKline Global still up to their old tricks
by G.W. Livingston at 8/31/2009 2:02 PM

I placed an order Aygust 23, 200
Invoice No. 4522934. It was never downloaded and my credit card was charged $39.95 & then you reied to add another $9.95. Visa called me to verify the purchase. They cancelled my card and my account.
  
Gravatar # re: InKline Global still up to their old tricks
by Bob Bushey at 9/10/2009 6:20 PM

How do I get all traces of that TV Buzz and Radio off my computer? Some inkline folders cannot be deleted.
  
Gravatar # re: InKline Global still up to their old tricks
by rick at 9/16/2009 5:46 PM

inkline global
phone # 952-253-1234
fax # 952-253-8760
  
Gravatar # re: InKline Global PC Booster
by Lester Yazawa at 9/22/2009 7:54 PM

I just bought PC booster and could not activate the product. Has anyone else encountered this poblem?
  
Gravatar # re: InKline Global still up to their old tricks
by Tiffany at 9/22/2009 8:53 PM

Dear Readers,

My name is Tiffany Roberts from the Customer Service department of Inkline Global Inc.

If you have problems, questions, comments, suggestions to pass along to us, you may reach us at the following.

Technical support:
christine@inklineglobal.com

Sales Support
support@inklineglobal.com


Alternatively, you may reach us at 1-775 473 1211 or 1-775-321-8556.



Thanks,

Tiffany Roberts
Inkline Global, Inc
  
Gravatar # re: InKline Global still up to their old tricks
by BEWARE at 11/12/2009 2:20 AM

For a company that claims to have been running for 12 years the should of sorted out there systems and prodice software that actually works if they where any good they would be as Well known as Symantec and McAfee,
  
Gravatar # re: InKline Global still up to their old tricks
by brian at 11/23/2009 2:08 PM

Yes I've just got caught.
It is the biggest load of rubbish
  

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